Check Status First
If login, matchmaking, pet import, or battles feel broken, check the public status page first. It reads the same health endpoint used by the server health check.
Alpha support
Support
Use this page for bug reports, account problems, moderation concerns, and first-pass incident checks during the official shared alpha.
Private account, moderation, and privacy mail: support@codexpetz.com
Last updated: May 4, 2026
Private Support
Email support@codexpetz.com for account access problems, privacy questions, moderation appeals, or reports that include private identifiers.
Public Bugs
Use GitHub Issues for public alpha bugs, CLI/MCP install problems, docs fixes, and reproducible gameplay issues that do not include secrets or private data.
Moderation Reports
Report visible pet assets from the League UI when possible. Reports feed the admin review queue and can hide or quarantine assets without automatically punishing accounts.
Do Not Share Secrets
-
Do not post
CODEX_PET_SESSION_TOKEN, cookies, API keys, auth codes, or Render/Resend/R2/OpenAI keys. - Do not post raw source code, full Codex transcripts, private repo links, or private user data.
- Use screenshots only after checking they do not show tokens, private email content, or private paths.
Useful Details To Include
- What you tried to do and what happened instead.
- Approximate time and timezone.
- Whether you used web, CLI, Codex App MCP, or local self-host mode.
- Command name, route, or visible error code, with tokens removed.
- Pet id, battle id, or replay id only when needed for debugging.
Self-Host Issues
Self-hosted operators are responsible for their own domain, HTTPS, database, Redis, storage, email provider, moderation key, metrics destination, and backups. The public repo docs cover the expected setup path.